Privacy Policy
Privacy policy
Herston Caravan and Campsite and Herston Log Cabins are part of Herston Log Cabins Ltd. a holiday park and holiday accommodation provider based in Swanage, Dorset. This privacy policy explains how we use any personal information we collect about you when you use this website, or book with us over the phone.
Topics:
· What information do we collect about you?
· How will we use the information about you?
· Marketing
· Access to your information and correction
· Cookies
· Other websites
· Changes to our privacy policy
· How to contact us
What information do we collect about you?
We collect information about you when you place a booking for a camping pitch or for any of our other forms of accommodation. We collect information such as your contact details and your email address to confirm bookings or email receipts to you.
We also collect information when you voluntarily complete customer surveys, provide feedback or inform us if something isn’t quite right. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your booking, manage your booking transactions and, if you agree, to email you about our other accommodation, events and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website.
Herston Log Cabins Ltd. will not share your information for marketing purposes with external companies.
In processing your order, we may send your details to, and use information from, credit reference agencies and fraud prevention agencies. If required by law, we may give your personal details or booking information to the emergency services, local authorities or court mandated third parties.
Marketing
We would like to send you information about accommodation, event and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes please email office@herstonleisure.co.uk .
Access to your information and correction
You have the right to request a copy of the information that we hold about you. We may make a small charge for this service.
If you would like a copy of some or all of your personal information, please email office@herstonleisure.co.uk
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Other websites
Our website contains links to other websites. This privacy policy only applies to www.herstonleisure.co.uk, www.herstonlogcabins.com and when you contact our office by phone or email. Therefore, when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review, and we will place any updates on this web page. This privacy policy was last updated on 26 August 2019.
How to contact us
Please contact us if you have any questions about our privacy policy or information, we hold about you:
By phone: 01929422932 By email: office@herstonleisure.co.uk
Or by post:
Herston Yards Farm,
Washpond Lane,
Swanage,
Dorset
BH19 3DJ.